Currently, several high profile domain registrars' registrants are being targeted with fraudulent emails. In an attempt to have you click on links and
download files, the fraudulent emails claim your domain name has been suspended and that you have failed to respond to previous email and telephone
HEXONET is notifying all customers and resellers to be on the watch for these fraudulent suspension email notices. The emails are originating from
firstname.lastname@example.org and attempt to impersonate the abuse department of our in-house domain name registrar 1API GmbH. These suspension emails are NOT being sent from HEXONET or 1API:
- DO NOT CLICK ON ANY LINKS
- DO NOT REPLY DIRECTLY
- DO NOT CALL THE NUMBER PROVIDED IN THE EMAIL.
Resellers should notify and relay this information to their own customers immediately. If you are unsure of the validity of any email from HEXONET or
1API, please contact our Support Team at email@example.com.